Member since June, 2016
Resourceful and highly experienced Virtual Assistant, Customer Service, Call Center Representative who consistently meets and exceeds productivity goals and customer satisfactions. Proven capacity to troubleshoot and resolve issues quickly. Maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Recently I've been worked as a Customer Service, Call Center Representative for Field Nation, LLC. and the journey was great. Thanks Field Nation!
"Great customer experiences start with engaged employees. Employee satisfaction up. Customer satisfaction up. First call resolution up."
That's how Martin Duffield sums up.