Member since September, 2016
My varied customer service experience along with my relevant educational background in chat support of customer, here is my abilities in below:
– Responding to customer inquiries email, chat services and in person
– Identifying and evaluating customer needs and providing appropriate solutions and responses
– Using available and appropriate systems to respond to problems and queries
– Participating in cross-functional communications and meetings
– Building successful relationships with counterparts and management
Living and working in this day and age of high and ever-changing technology, I make it a point to learn new systems in order to keep myself abreast of the competition. My verbal and written communication skills are above par and I am open to receiving critical feedback.