Member since June, 2016
Workforce team leader with 10 years of experience in Telecommunications and offshoring industries, substantial experience of improving call centers operations through monitoring and reporting on the operations’ performance on daily, weekly, monthly, quarterly, and yearly.
Achievements and Certificates:
-ITIL Foundation Course - Vodafone Shared Services Egypt
-PMP Exam Preparation Course
-Project Management Online Course – Harvard Learning for Vodafone Employee.